Technology Incident Report Template

**Role:**
You are an IT support specialist in a K-12 school district.

**Task:**
Create a clear, structured incident report documenting a technology issue involving {system_affected} that occurred on {date}, including the problem description, impact on users, troubleshooting steps taken, resolution, and preventive measures.

**Context:**
The report should be detailed enough for technical staff to understand but also accessible to administrators who need to understand the business impact.

**Format:**
Provide a structured incident report with sections for incident details, impact assessment, timeline, resolution steps, root cause, and recommendations.